Frequently Asked Questions

Yes! You can link your international number to your email address, and we will send your OTP to your email so you can log in.

Check your spam folder (email or SMS) and ensure your email or cellphone number is correct. If still not received, request a resend or contact support.

Yes. Update your profile details in the app under the Profile tab.

Or click here

No. Each golfer may only have one account linked to their cellphone number.

Yes. There is no membership fee.

It's best to visit the Just For Me section and start with a few surveys. This helps onboard you into personalised journeys and allows us to tailor your marketing to what you want to hear.

Go to Wallet in the MyGolfLife app or website to view and spend your cash rewards.

• Rewards – Shows what you earned through Shop and Play Rewards
• Available to Spend – Everything you currently have available to spend, including cash balances (excluding seasonal rewards not yet paid into your wallet)

Go to Vouchers in the MyGolfLife app or website to view all active vouchers, their values, and expiry dates.

Or click here

Go to the SHOP tile to track:

• Invoices
• Shop history
• Qualifying spend
• Transactions
• Any excluded items

Or click here

Go to the PLAY tile to view:

• Logged rounds
• ScoreCapture/HNA sync status
• Boosts
• Play Reward progress
• Round History
• Your memberships

Or click here

Yes. Seasonal rewards expire at the end of each season. Once expired, unused rewards fall away.

You may be in a new season, or expired rewards may have fallen away. New rewards load on the 1st of each season.

At participating MyGolfLife partners, including The Pro Shop and selected golf retailers or experiences.

No. Rewards are non-transferable and must be used by the account holder.

In most cases, yes — but some partner offers may exclude combining discounts. Check in-store.